Work and Projects

Here are some of the projects I have worked on in recent years:


  • User research, co-production and digital communications for major public service reform.
  • User research for temporary exhibition programme.
  • User research and engagement for major museum redevelopment.
  • Human-Centred Design Guide and Toolkit for museums.
  • User research and mental training programmes for community sports club.



Presentations have included:

Human Centred Design in the redevelopment of Coventry Transport Museum.
Creative Bridges Conference
Culture Coventry Trust, 2017.

The Redevelopment of Coventry Transport Museum: How People’s Stories Took Centre Stage.
The Death of the Machine?
Association for British Transport and Engineering Museums (ABTEM), London. 2016.

Makaton at Coventry Transport Museum: Tips for using Makaton in Museums.
Practical tips for making your museum more accessible,
Group for Education in Museums (GEM) – West Midlands. 2016.

Co-creating Coventry Transport Museum.
Think Feel Do – Human-Centred Design Symposium,
Derby Museums. 2016.

The M Factor: The secret to success in sport.
Roller Derby Leicester Bootcamp,
Leicester. 2014.

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